Privacy Policy

General information
This Privacy Policy contains information about how we treat, in whole or in part, automated or not, the personal data of users who access our website. Its purpose is to clarify the interested parties about the types of data that are collected, the reasons for collecting them and how the user can update, manage or delete this information.

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This Privacy Policy was prepared in accordance with Federal Law n. 12.965 of April 23, 2014 (Marco Civil da Internet), with Federal Law n. 13.709, of August 14, 2018 (Personal Data Protection Law) and with EU Regulation no. 2016/679 of April 27, 2016 (European General Regulation for the Protection of Personal Data – RGDP).

This Privacy Policy may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.

User rights

The site is committed to complying with the rules provided for in the RGPD, in respect of the following principles:

• The user's personal data will be processed in a lawful, fair and transparent manner (lawfulness, loyalty and transparency);

• The user's personal data will only be collected for specific, explicit and legitimate purposes, and may not be further processed in a way that is incompatible with these purposes (purpose limitation);

• The user's personal data will be collected in an appropriate, relevant and limited way to the needs of the purpose for which they are processed (data minimization);

• The user's personal data will be accurate and updated whenever necessary, so that inaccurate data will be erased or rectified when possible (accuracy);

• The user's personal data will be kept in a way that allows the identification of the data subjects only for the period necessary for the purposes for which they are processed (retention limitation);

• The user's personal data will be treated securely, protected from unauthorized or unlawful processing and against accidental loss, destruction or damage, adopting the appropriate technical or organizational measures (integrity and confidentiality).

The website user has the following rights, granted by the Personal Data Protection Law and by the RGPD:

• Right of confirmation and access: it is the user's right to obtain from the website confirmation that personal data concerning him or her are or are not the object of processing and, if this is the case, the right to access his personal data;

• Right of rectification: it is the user's right to obtain from the website, without undue delay, the rectification of inaccurate personal data concerning him;

• Right to data deletion (right to oblivion): it is the user's right to have their data deleted from the website;

• Right to limit the processing of data: it is the user's right to limit the processing of their personal data, and may obtain it when they dispute the accuracy of the data, when the processing is unlawful, when the website no longer needs the data for the purposes proposals and when you have opposed the processing of data and in case of unnecessary data processing;

• Right of opposition: it is the user's right, at any time, to object, for reasons related to his particular situation, to the processing of personal data concerning him, and may also object to the use of his personal data for profile definition marketing (profiling);

• Right of data portability: it is the user's right to receive the personal data concerning him/her which he/she has provided to the website, in a structured format, commonly used and automatically read, and the right to transmit this data to another website;

• Right not to be subjected to automated decisions: it is the user's right not to be subject to any decision taken solely on the basis of automated processing, including the definition of profiles (profiling), that produce effects in their legal sphere or that affect them significantly similarly.

The user may exercise their rights by means of a written communication sent to alo@awisuperfoods.com with the subject “EXIT from list”, specifying:

• Full name or company name, CPF number (Individual Taxpayer Registration, Federal Revenue Service of Brazil) or CNPJ (National Legal Entity Register, Federal Revenue Service of Brazil) and e-mail address of the user and, if applicable , from your representative;

• Right you want to exercise with the website;

• Order date and user signature;

• Any document that can demonstrate or justify the exercise of your right.

The order must be sent to the email: alo@awisuperfoods.com. 
The user will be informed in case of rectification or deletion of their data.

Duty not to provide third party data
During the use of the website, in order to safeguard and protect the rights of third parties, the website user must provide only their personal data, not those of third parties.

Information collected
The collection of user data will be in accordance with the provisions of this Privacy Policy and will depend on the user's consent, which is dispensable only in the cases provided for in art. 11, item II, of the Personal Data Protection Law.

Types of data collected

User identification data for registration

The use, by the user, of certain features of the website will depend on registration, and in these cases, the following user data will be collected and stored:

• Name

• birth date

• email address

• Postal code

• social media details

• phone number

• CPF or CNPJ number

Data entered in the contact form

Any data eventually informed by the user who uses the contact form available on the website, including the content of the message sent, will be collected and stored.

Data related to the execution of contracts signed with the user

For the execution of the purchase and sale agreement or the provision of services that may be signed between the website and the user, other data related to or necessary for its execution may be collected and stored, including the content of any communications with the user.

access records

In compliance with the provisions of art. 15, caput and paragraphs, of Federal Law n. 12.965/2014 (Marco Civil da Internet), user access records will be collected and stored for at least six months.

Newsletter

The email address registered by the user who chooses to subscribe to our Newsletter will be collected and stored until the user requests his/her unsubscribe.

sensitive data

The website may collect the following sensitive data from users:

• genetic data

• biometric data to uniquely identify a person

Data collection not expressly provided

Occasionally, other types of data not expressly provided for in this Privacy Policy may be collected, provided they are provided with the user's consent, or even if the collection is permitted or imposed by law.

Legal basis for the processing of personal data

By using the services on the website, the user is consenting to this Privacy Policy.

The user has the right to withdraw his consent at any time, without compromising the lawfulness of the processing of his personal data before the withdrawal. The withdrawal of consent can be done by email: alo@awisupefoods.com.  

The consent of the relatively or absolutely incapable, especially of children under 16 (sixteen) years old, can only be done, respectively, if properly assisted or represented.

Personal data necessary for the execution and fulfillment of the services contracted by the user on the website may also be collected.

The processing of personal data without the user's consent will only be carried out for reasons of legitimate interest or for the cases provided for by law, that is, among others, the following:

• for compliance with a legal or regulatory obligation by the controller;

• to carry out studies by a research body, ensuring, whenever possible, the anonymization of personal data;

• when necessary for the execution of a contract or preliminary procedures related to a contract to which the user is a party, at the request of the data subject;

• for the regular exercise of rights in judicial, administrative or arbitration proceedings, the latter pursuant to Law No. 9,307, of September 23, 1996 (Arbitration Law);

• for the protection of the life or physical safety of the data subject or third party;

• for the protection of health, in a procedure carried out by health professionals or health entities;

• when necessary to meet the legitimate interests of the controller or third party, except where fundamental rights and freedoms of the data subject that require the protection of personal data prevail;

• for credit protection, including the provisions of the relevant legislation.

Purposes of processing personal data

The user's personal data collected by the website are intended to facilitate, expedite and fulfill the commitments established with the user and to enforce requests made by filling out forms.

Personal data may also be used for commercial purposes, to personalize the content offered to the user, as well as to provide the site with a subsidy to improve the quality and functioning of its services.

The site collects user data so that profiling can be performed, that is, automated processing of personal data that consists of using this data to assess certain personal aspects of the user, mainly to analyze or predict characteristics related to their performance occupation, economic status, health, personal preferences, interests, reliability, behavior, location or displacement.

The registration data will be used to allow the user access to certain contents of the website, exclusive to registered users.

The collection of data related to or necessary for the execution of a purchase and sale contract or provision of services eventually signed with the user will be intended to provide the parties with legal certainty, in addition to facilitating and enabling the conclusion of the business.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior notice to the user, and, in any case, the rights and obligations set forth herein will remain applicable.

Period of retention of personal data

User's personal data will be kept for a period not exceeding that required to fulfill the purposes for which they are processed.

The data retention period is defined according to the following criteria:

the data will be kept until the user is a client, and if he/she is not, they will be kept indefinitely.

The personal data of users can only be saved after the end of their treatment in the following cases:

• for compliance with a legal or regulatory obligation by the controller;

• for study by a research body, ensuring, whenever possible, the anonymization of personal data;

• for transfer to a third party, provided that the data processing requirements laid down in the legislation are respected;

• for the exclusive use of the controller, its access by a third party is prohibited, and provided that the data is anonymized.

Recipients and transfer of personal data

User's personal data will not be shared with third parties. Therefore, they will only be handled by this site.

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The processing of personal data
The data controller (data controller)

The controller, responsible for the processing of the user's personal data, is the natural or legal person, the public authority, the agency or other body that, individually or together with others, determines the purposes and means of processing personal data.

On this website, the person responsible for processing the personal data collected is Awí Frutas da Amazônia LTDA, CNPJ 27.538.275/0002-10, represented by the CEO, Derek Gallo, who can be contacted by email: alo@awisuperfoods.com.

Data protection officer

The data protection officer is the professional in charge of informing, advising and controlling the data controller, as well as the data processing workers, regarding the website's obligations under the Data Protection Act. Personal Data and other data protection provisions contained in national and international legislation, in cooperation with the competent supervisory authority.

Security in the processing of the user's personal data

The website undertakes to apply technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

To guarantee safety, solutions will be adopted that take into account: the appropriate techniques; application costs; the nature, scope, context and purposes of the processing; and the risks to the user's rights and freedoms.

The website uses a SSL (Secure Socket Layer) certificate which guarantees that personal data are transmitted in a secure and confidential manner, so that the transmission of data between the server and the user, and in feedback, occurs in a fully encrypted or encrypted manner.

However, the website is exempt from liability for the sole fault of a third party, as in the case of a hacker or cracker attack, or the sole fault of the user, as in the case where he himself transfers his data to a third party. The website also undertakes to notify the user within an adequate period of time in the event of any type of breach of the security of their personal data that could pose a high risk to their personal rights and freedoms.

A breach of personal data is a breach of security that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data transmitted, stored or subject to any other type of processing.

Finally, the website undertakes to treat the user's personal data with confidentiality, within legal limits.

Navigation data (cookies)
Cookies are small text files sent by the website to the user's computer and stored on it, with information related to browsing the website.

Through cookies, small amounts of information are stored by the user's browser so that our server can read them later. Data can be stored, for example, about the device used by the user, as well as their location and time of access to the website.

Cookies do not allow any file or information to be extracted from the user's hard drive, and it is not possible, through them, to access personal information that did not come from the user or from the way he uses the website's resources .

It is important to emphasize that not every cookie contains information that allows the identification of the user, and certain types of cookies can be used simply for the website to load correctly or for its functions to work as expected.

The information that may be stored in cookies that make it possible to identify a user is considered personal data. Thus, all rules provided for in this Privacy Policy are also applicable.

website cookies

Website cookies are those sent to the user's computer or device and administrator exclusively by the website.

The information collected through these cookies is used to improve and personalize the user experience, and some cookies may, for example, be used to remember user preferences and choices, as well as to offer personalized content.

These navigation data may also be shared with any site partners, seeking to improve the products and services offered to the user.

social media cookies

The site uses social media plugins, which allow you to access them from the site. Thus, by doing so, the cookies used by them may be stored in the user's browser.

Each social network has its own privacy and personal data protection policy, with the individuals or legal entities that hold them responsible for the data collected and for the privacy practices adopted.

Users can search, along social networks, for information on how their personal data are handled. For information purposes, we provide the following links, from which the privacy and cookie policies adopted by some of the main social networks can be consulted:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/pt/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Youtube: https://policies.google.com/privacy?hl=pt-BR&gl=pt

Google+: https://policies.google.com/technologies/cookies?hl=en

LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Management of cookies and browser settings

The user may object to the registration of cookies on the website, simply by disabling this option in their own browser or device.

Disabling cookies, however, can affect the availability of some tools and functions on the website, compromising their correct and expected functioning. Another possible consequence is the removal of user preferences that were eventually saved, damaging your experience.

Below, there are some links to the help and support pages of the most used browsers, which can be accessed by the user interested in obtaining more information about the management of cookies in his browser:

Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari:
https://support.apple.com/en-us/guide/safari/sfri11471/mac

Google Chrome:
https://support.google.com/chrome/answer/95647?hl=pt-BR&hlrm=pt

Mozilla Firefox:
https://support.mozilla.org/pt-BR/kb/activate-and-deactivate-os-cookies-que-os-sites-use

Opera:
https://www.opera.com/help/tutorials/security/privacy/

Complaint to a supervisory authority
Without prejudice to any other means of administrative or judicial recourse, all data subjects are entitled to file a complaint with a supervisory authority. The complaint may be made to the authority of the website's headquarters, the user's country of habitual residence, his place of work or the place where the alleged infringement was committed.

of changes
The present version of this Privacy Policy was last updated on: 10/4/2021 at 11:40 am.

The editor reserves the right to modify, at any time, these rules, especially to adapt them to the evolution of the Awí Superfoods website, either by making new functionalities available, or by suppressing or modifying existing ones.

The user will be explicitly notified if this policy changes.

By using the service after any changes, the user demonstrates their agreement with the new standards. If you disagree with any of the changes, you must immediately request the cancellation of your account and present your reservation to the customer service, if you wish.

Applicable law and jurisdiction

For the settlement of disputes arising from this instrument, Brazilian law will be fully applied. Any litigation must be filed in the court of the district of São Paulo, SP, to resolve any doubts raised by this term, waiving any other, however special it may be.